Fastpay Login Guide – Full Walkthrough for Registration and Bonuses

This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.

Before You Start

• Minimum age of 18 (or 21 in some jurisdictions) is required to create an account.
• Have a valid government-issued ID, proof of address, and payment method ready for verification.
• Decide on your preferred payment method (debit card, e-wallet, or cryptocurrency).
• Understand that welcome bonuses come with wagering requirements — read the terms before claiming.
• Make sure your device and browser are updated for a smooth login experience.
• Note that winnings from Curacao-licensed casinos may be subject to local income tax; consult a tax advisor.

Creating Your Account

1. Open your mobile or desktop browser and navigate to the casino’s official website.
2. Click the registration button on Fastpay login — typically located in the top-right corner.
3. Fill in the registration form: provide your email, create a secure password, select your currency, and enter any bonus code if available.
4. Confirm you are of legal age and agree to the terms and conditions.
5. Submit the form and check your email for a verification link. Click the link to activate your account.
6. Log in with your credentials, then proceed to the cashier to make your first deposit and claim the welcome bonus.

Bonus Math

The welcome package typically includes a deposit match plus free spins. Let’s break down the math using a realistic example. Suppose the offer is a 100% match bonus up to €100 plus 50 free spins on a specific slot. You deposit €50 and receive a €50 bonus. The wagering requirement is 35x the bonus amount, meaning you must wager 35 × €50 = €1,750 before any winnings from the bonus become withdrawable.

Now add the free spins: 50 spins on a game with a €0.20 spin value. Total spin value = 50 × €0.20 = €10. Any winnings from free spins are usually treated as bonus funds and subject to the same wagering requirement. If you win €5 from free spins, your total bonus balance is €55, and the wagering requirement becomes 35 × €55 = €1,925.

Important: Different games contribute differently to wagering. Slots typically contribute 100%, while table games may contribute only 10–20%. Always check the contribution percentages in the terms. To calculate effective wagering, multiply your bet amount by the game’s contribution rate. For example, a €10 bet on a slot counts as €10, but on blackjack (10% contribution) it counts as just €1.

If you want to estimate your chance of clearing the bonus, use the formula: Expected loss = total wagering × (1 – RTP). For a slot with 96% RTP, expected loss = €1,925 × 0.04 = €77. Since your bonus is €55, the expected value is negative (€55 – €77 = –€22), meaning the bonus is profitable only with high variance or luck.

Financial Operations

Deposits are instant, but withdrawal speeds vary. Below is a typical breakdown:

Withdrawals are subject to identity verification before the first payout. The casino may also apply a turnover requirement on deposited funds (e.g., you must wager your deposit at least once before withdrawal). Always read the payment terms.

Licence & Player Protection

The platform operates under a Curacao eGaming licence. This means the casino is not regulated by strict European authorities like the UKGC or MGA. For players in the EU or Nordic region, a Curacao licence often implies that winnings may be subject to local income tax — a fact many overlook. Always check your local tax laws.

Player protection measures include SSL encryption for data security, a privacy policy compliant with GDPR where applicable, and responsible gambling tools such as deposit limits, self-exclusion, and reality checks. However, Curacao-licensed casinos are not required to contribute to national self-exclusion schemes (e.g., OASIS in Germany or RAY in Finland). You must manage your limits manually.

Troubleshooting

• Login fails: Reset your password via the ‘Forgot Password’ link. Clear browser cache and cookies, or try a different browser. If the issue persists, contact support.
• Verification documents rejected: Ensure the photo is clear, all four corners of the document are visible, and the document is not expired. Use a white background and avoid reflections. Re-upload with correct lighting.
• Bonus not credited: Check if you entered the bonus code correctly during registration or deposit. Verify that your deposit meets the minimum requirement. Contact live chat with your deposit transaction ID.
• Withdrawal pending for days: Verify your account fully first. If already verified, check if the withdrawal amount exceeds daily limits. Contact support after 48 hours if still pending.
• Account locked due to duplicate: Do not create multiple accounts. Contact support to explain and merge if it was an error. One account per player is strictly enforced.
• Game not loading: Update your browser and enable Flash if needed (though most modern casinos use HTML5). Disable ad blockers and VPNs temporarily.

Insider Advice

If your withdrawal is delayed beyond the stated processing time, follow this step-by-step plan:

1. Check your email and account notifications for any pending verification requests.
2. Re-upload identification documents if the previous ones were unclear, even if not asked — proactive resubmission often speeds things up.
3. Wait exactly 48 hours after the initial request, then contact live chat or email support with your withdrawal ID. Ask for a specific reason and an estimated resolution time.
4. If no response within 24 hours, escalate by contacting the casino’s complaint department or your payment provider’s fraud team.
5. If unresolved after 7 business days, file a complaint with the Curacao eGaming licensing body or use an independent dispute mediator like AskGamblers or ThePogg.
6. Document all communication (screenshots, emails) for proof.

Players Ask

How long does identity verification take?

Typically 24 to 48 hours from document submission. Weekends and holidays may extend this.

Can I change my password after the first login?

Yes, go to account settings and choose ‘Change Password’. You will need your current password and a new one.

What wagering requirement applies to free spins winnings?

Free spin winnings are usually added as bonus funds with the same wagering requirement as the deposit bonus — often 35x to 40x.

Is there a mobile app for this casino?

There is no dedicated app in app stores, but the website is fully optimized for mobile browsers and can be added to your home screen as a progressive web app.

Which currencies are accepted?

EUR, USD, GBP, CAD, AUD, and several cryptocurrencies like BTC, ETH, and LTC are supported.

Can I set deposit limits?

Yes, responsible gambling tools include daily, weekly, and monthly deposit limits adjustable in the account settings.

What happens if I self-exclude?

Your account will be closed for the chosen period (e.g., 6 months, 1 year, or permanently). You cannot reopen it until the period ends.

How do I claim the free spins offer?

Free spins for new players are typically credited automatically after the first deposit. For existing players, check the promotions page and opt in if required.

Can I withdraw using a different method than I deposited with?

Most casinos require withdrawals to be sent back to the original deposit method first. If not possible, an alternative method may be accepted after verification.

Mastering the basics of account management and bonus math gives you a clear edge. Use this guide as your checklist, and always play responsibly.